Privacy Policy

1. Introduction

Marwa El Shennawy — The Couture Society ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or engage with our atelier services. By using the Site, you agree to this policy. If you do not agree, please do not use the Site.

2. Information we collect

We may collect:

• Information you provide — name, email, phone, appointment preferences, messages you send us, and newsletter sign-up details.
• Inquiry and appointment data — consultation requests, service interests, and customer service interactions.
• Device and usage data — IP address, browser type, device identifiers, pages viewed, and referring URLs, collected via cookies and similar technologies.

3. How we use your information

We use information to respond to inquiries, schedule and manage appointments, communicate about our collections and services, provide customer support, improve our website and offerings, send marketing where permitted (you may opt out), detect and prevent fraud, and comply with legal obligations.

4. Sharing of information

We may share information with service providers who assist with hosting, analytics, and email delivery, subject to confidentiality obligations. We may disclose information if required by law or to protect our rights and safety. We do not sell your personal information.

5. Cookies and similar technologies

We use cookies and similar tools to operate the Site, remember preferences, and understand how visitors use our services. You can control cookies through your browser settings; disabling some cookies may limit Site functionality.

6. Data retention and security

We retain information as long as needed for the purposes above and as required by law. We implement appropriate technical and organizational measures to protect personal data; no method of transmission over the Internet is completely secure.

7. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us using the details below. You may unsubscribe from marketing emails via the link in those emails.

8. Children

The Site is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have, please contact us and we will take steps to delete it.

9. International transfers

If you access the Site from outside the country where we operate, your information may be transferred to and processed in countries that may have different data protection laws. We take steps designed to ensure appropriate safeguards where required.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact us

Questions about this Privacy Policy or our privacy practices:

Marwa El Shennawy
Email: info@marwaelshennawy.com
Phone: +20 120 888 2507
Cairo, Egypt